ICT-Digital Support Analyst BE-NL

We are looking for an ICT Digital Support Analyst for Belgium and the Netherlands.

Job description

  • Reactive resolution of day-to-day issues
  • Proactive resolution
    • Evaluate monitoring reports of the different ICT environments
    • Monitor & evaluate security incidents & reports
    • Build-up in house competence for resolving issues in the most business critical business applications
    • Implement more robust platforms
    • Represent the end-user within the ICT organization and propose projects to improve the service levels and the end user experience
  • Improvement projects / Changes
    • You proactively propose and implement improvements to the existing ICT infrastructure
    • End to end follow up and monitoring of ICT infrastructure and end user application projects;
    • Anticipate and analyse end user business needs
    • Platform & process optimization

Your profile

  • Bachelor ICT or equivalent
  • Knowledge of end user workplaces is key
    • Windows 10/11
    • Office 365 applications
    • Smartphone devices (iPhone / iPad / Android)
    • IP telephony
  • Knowledge of supporting ICT infrastructure is key
    • Microsoft (Azure) Active Directory
    • Microsoft 365 Administration
    • Networking & Wi-Fi
    • Workstation and mobile device management portals
  • Knowledge of the following is an asset
    • Security monitoring and reporting
    • Windows Server Management
    • Security incident resolution
    • Linux administration and set up
    • Remote software installation
    • Virtualization environments (VMware / Hyper-V)
    • Firewalls
    • Powershell and/or Bash scripting
  • You are very accurate
  • You are a communicative & assertive teamplayer
  • You have sufficient maturity to work in an international business environment
  • Strong analytical skills and strong problem solving capabilities
  • You can work independently
  • Language skills: Proficient in Dutch, French & English. Knowledge of German is asset

Our offer

  • A dynamic environment where initiative and entrepreneurship are valued.
  • Attractive salary package supplemented with numerous fringe benefits.
  • Groupe and hospitalizations insurance, dental care, meal and eco vouchers.
  • A challenging and broad position with direct responsibilities.
  • You end up in a family business where everyone knows each other.
  • Short communication lines.

Interested in this job?

Cut out for this vacancy? Then please forward your CV and motivation via the button below or christa@diversifoods.com

Our story

Since the beginning in 1989 Diversi Foods has been a flexible and reliable partner for its customers. After a journey of independent growth, Diversi Foods has been acquired by the Martin Braun-Gruppe in 2018. Martin Braun-Gruppe is a German family business in industrial bakery, both bakery ingredients as well as frozen bakery products. By this acquisition Diversi Foods and its sister company Wolf ButterBack have joined to become a bigger international player in frozen bakery, with a large assortment of bread, viennoiserie and savoury snack specialties. Our ambition is to continue growing as a specialist in bakery specialties.